Evaluating Applicants with Reliable Technology

With over 3,000 applicants from around the world, Carey’s Specialized Master’s Programs required a reliable way to assess communication skills.

Background

Where business is taught with humanity in mind

The Carey Business School at Johns Hopkins University is known for its thought-provoking research and leveraging a variety of teaching methods to create valuable learning experiences. The school has just over 2,000 students across all business programs who hail from more than 60 countries.

Challenge

Evaluating applicants with reliable technology

With over 3,000 applicants from around the world, Carey’s Specialized Master’s Programs required a reliable way to assess communication skills. They had struggled with technical challenges on their previous video platform, and their provider did not have the technical bandwidth to manage the volume of support requests they received. Each year, Carey’s admissions office had their hands full managing applicants’ technical issues.

“Kira saves me time. I’m easily saving a week, but the greater ease-of-use is reason alone to use the platform.”

- Bruce Campbell, Director of Admissions

Solution

An integrated, technically-sound assessment platform with Kira Talent

Working with Kira, Carey was choosing a vendor with a track record for excellent applicant support and extensive knowledge of international technical challenges. Furthermore, they would be able to fully integrate Kira assessments into their existing CRM, saving hours of work manually organizing applicant data.

Results

An exceptional experience for Carey’s applicants and their admissions team

After adding Kira, the admissions team predicts they saved at least one week of work during each of the three rounds during the annual admissions cycle. The integration with their CRM made the review experience seamless, and the technical woes were eliminated for applicants. The handful of applicant support requests that did come through were handled promptly by Kira’s 24/7 Support Team.

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